Terms & Conditions
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Welcome to Coan Foods. By using our website and purchasing our products, you agree to the following simple terms.
Coan Foods has been a specialist in high-quality UK snacks since 1998 .
Our primary business address is located in Surrey.
For all inquiries, please contact us at info@coanfood.com or call 01252 783512 .
All prices listed on the website for Biltong, Pork Snacks, and most “Friends of Coan” products are inclusive of VAT .
Elite Nuts are the only products listed as plus VAT, which will be calculated at checkout .
We reserve the right to update our prices and quantities at any time.
We offer Free Delivery on all orders over £50 .
For orders under this threshold, a standard shipping fee applies .
While we strive for rapid national delivery, lead times may vary based on stock availability and carrier schedules .
When you subscribe to our newsletter, you will receive a 10% discount code for your first order.
This subscription is for email marketing updates only and is not a recurring product subscription or commitment to buy .
You may opt-out of marketing emails at any time .
We want you to be 100% satisfied with your snacks.
If there is an issue with your order, please contact info@coanfood.com within 14 days of receipt .
Due to the perishable nature of our products, returns are handled on a case-by-case basis.
Payments are processed securely through our chosen gateway, Stripe .
We do not store your full credit or debit card details on our servers.
